Terms & Conditions

1. Introduction

Welcome to Neurofeedback Brain Training. By accessing our website and using our services, you agree to be bound by these Terms & Conditions. Please read them carefully before booking any consultations or sessions.

2. Medical Disclaimer

NeurOptimal® is a training tool and does not diagnose, treat, mitigate, prevent, or cure any disease, disorder, or abnormal physical state. It does not restore, modify, or correct the body's structure or functioning. The information provided on this website is for educational purposes only and is not a substitute for professional medical advice. Always consult your GP or a qualified healthcare provider regarding any medical condition.

3. Limitation of Liability

Neurofeedback Brain Training provides neurofeedback as a wellness and brain training service only. Results may vary between individuals and we make no guarantees regarding specific outcomes.

To the fullest extent permitted by law, Neurofeedback Brain Training shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of our services or website, including but not limited to loss of earnings, loss of opportunity, or any health outcomes.

Our total liability to you in respect of any claims arising from our services shall not exceed the total fees paid by you for the specific session or service to which the claim relates.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

4. Bookings and Cancellations

We require at least 24 hours' notice for any appointment cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee. We reserve the right to refuse service or cancel appointments at our discretion.

5. Privacy and Data Protection

Your privacy is important to us. We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR). For full details on how we collect, store, and use your information, please refer to our Privacy Policy.

6. Intellectual Property

All content, logos, text, images, and materials on this website are the property of Neurofeedback Brain Training or its licensors. You may not reproduce, distribute, or use any materials without prior written consent.

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

• Email: enquiries@neurofeedbackbraintraining.co.uk
• Phone: 07979 051452
• Address: Solihull Wellbeing Clinic, 15 Highfield Road, Birmingham, B28 0EL